Cookie Policy
This Cookie Policy explains how DriveSync Cyber Assistant (DCA) uses cookies, local storage, and related browser storage technologies in compliance with the **Digital Personal Data Protection (DPDP) Act, 2023**, the **Information Technology Act, 2000**, and global privacy standards.
What Are Cookies and Browser Storage Technologies?
Cookies are small alphanumeric text files stored on your browser or device by web servers when you visit our website. Alongside standard cookies, we utilize modern browser technologies including HTML5 LocalStorage and SessionStorage to manage authenticated sessions securely and remember accessibility and security preferences.
Categories of Cookies We Use
These cookies and session tokens are strictly required for the operational security and integrity of the application. They manage user authentication sessions (Firebase Auth), CSRF protection tokens, ClamAV file scanning status, and rate-limiting counters. Because the platform cannot function securely without them, they cannot be switched off.
These storage keys remember your accessibility preferences (such as high-contrast mode, text resizing, and language settings) and your cookie banner consent status, ensuring a seamless user experience across visits.
We collect strictly anonymized, aggregated telemetry (such as average time per fraud reporting step) to detect automated bot attacks and improve dispute completion rates. No raw personal financial data is ever shared with third-party advertising networks.
Third-Party Sub-Processors & Data Controllers
DriveSync partners with industry-standard, certified cloud infrastructure providers for authentication and database management:
- Google Firebase Authentication: Manages real-time authentication tokens, OAuth verification, and account lifecycle.
- Supabase & PostgreSQL: Manages encrypted dispute metadata, evidence attachments, and legal audit logs with Row-Level Security (RLS).
Managing & Disabling Cookies
Most modern web browsers allow you to control cookies through browser settings (Chrome, Firefox, Safari, Edge). Please note that disabling strictly necessary cookies may degrade security protections or prevent you from signing in to your verified account.
Grievance Officer & Data Privacy Contact
If you have questions regarding our cookie practices, or wish to exercise your rights under the DPDP Act 2023, please contact our Data Protection Officer:
DriveSync Privacy & Compliance Desk
Email: support@drivesyncinfotech.com
Emergency Cyber Helpline: Dial 1930 (National Cyber Crime Reporting Portal)